Privacy Policy

Ramus Illumination Pty Ltd and its related bodies corporate (we, our, us) recognise the importance of protecting the privacy and the rights of individuals in relation to their personal information. This document is our privacy policy and it outlines how we collect and manage your personal information.

We respect your rights to privacy under the Privacy Act 1988 (as amended) (Commonwealth) (Act) and all regulations made under the Act including the Australian Privacy Principles and we comply with all of the Act’s requirements in respect of the collection, management and disclosure of your personal information.

If you have questions or concerns about any aspect of this policy, please feel free to contact us at [email protected] Please read this Privacy Policy carefully. You can access the policy anytime at www.ramus.com/privacy. Your use or access (and/or registration) of this website will constitute your agreement to this Privacy Policy. This policy does not cover information collected elsewhere, including, without limitation, offline and on websites linked to or from this website. 

What is your personal information?

When used in this Privacy Policy, the term “personal information” has the meaning

given to it in the Act. In general terms, it is any information that can be used to personally identify you. This may include your name, address, telephone number, and email address. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.

What this policy covers. 

This policy covers our treatment of information that we obtain when you visit our website. In addition we may provide links to other services and on occasion links to other sites that may interest you. These sites are owned independently of us and you should review their privacy policies before submitting personal information to them.

Information we gather. 

We collect personal information about you so that we can perform our business activities and functions and to provide the best possible quality of service. Information that we gather generally falls into two categories: (1) personally identifiable information, which is gathered with your specific knowledge and consent, for instance when you subscribe to our publication(s), or get in touch via our online forms, you are asked to provide information such as your email address, phone number, name and enquiry, and (2) non-personally identifiable information collected through technology, which includes tracking information collected as you navigate the website including use of browser “cookies” – please see section 4.b.(i)  below.

How do we collect your personal information? 

We collect your personal information directly from you. When collecting personal information from you, we may collect in ways including: 

Registration or subscription through our website. When you register your interest or subscribe through our website, you supply certain personally identifiable information including, in most cases, a unique email address and demographic information. 

Non-personally identifiable information collected using technology.

Cookies and web beacons. When you access our website, we may send a “cookie” (which is a small summary file containing a unique ID number) to your computer. This enables us to recognise your computer and greet you each time you visit our website without bothering you with a request to register. It also enables us to keep track of products or services you view so that, if you consent, we can send you news about those products or services. We also use cookies to measure traffic patterns, to determine which areas of our website have been visited and to measure transaction patterns in the aggregate. We use this to research our users’ habits so that we can improve our online products and services. Our cookies do not collect personal information. If you do not wish to receive cookies, you can set your browser so that your computer does not accept them. We may log IP addresses (that is, the electronic addresses of computers connected to the internet) to analyse trends, administer the website, track users movements, and gather broad demographic information.  

Analytics Technologies. We have hired third parties to provide us information, reports and analysis about the usage and browsing patterns of the users of our website. The non-personally identifiable information is collected on our behalf and used by such third parties to analyze trends, administer the site, track users’ movements around the site, and gather aggregate information about our user base as a whole. We do not tie this data to personally identifiable information.

Log files and reading history. We automatically log certain information about your use of the website. This information includes reading history of the pages you view. We may use this information to provide you with customized recommendations based on your reading history. We also use log files in aggregate usage of the website.

How we use the information we collect 

Services you request. We generally use personally identifying information you supply to provide you with the information you have requested. For example, if you subscribe to our publications, we may use your email address to send you a confirmation notice and add you to our database for ongoing communications. We may also use the information to communicate with you about new features, products, or services and/or to improve the services we offer by tailoring them to your needs. 

Analysis. We perform statistical, demographic, and marketing analysis of users of our website for product development purposes and to generally inform advertisers about the nature of our users. We also use this information to improve customer relationships.

Our email policy. We fully comply with applicable marketing laws, such as the Spam Act 2003 (Commonwealth). All of our emails include an easy to use unsubscribe facility. 

Account Related Emails. We may send you email notifications about major changes to our business or our Privacy Policy. 

Newsletters and promotional emails. We offer an email newsletter and may also periodically email you about products and services that we think may be of interest to you. If you no longer wish to receive a specific newsletter or promotion from us, please follow the “unsubscribe” instructions located at the bottom of each email. To manage your email preferences, please click on the unsubscribe link found at the bottom of any email you receive from us.

Third Parties

We may supply your personally identifying information to third parties service providers and agents engaged by us for the purposes of doing any of the things or acts that you allow us to do in respect of your information pursuant with this Privacy Policy.

Legal 

Legal Requirements. We may also provide access to our databases to cooperate with official investigations or legal proceedings, including, for example, in response to subpoenas, search warrants, court orders, or other legal proceedings.

Acquisition or Transfer. As our business changes, we may buy or sell various assets. In the event that all or a portion of the assets owned or controlled by Ramus Illumination Pty Ltd, (including any parent or subsidiary company) are sold, assigned, transferred or acquired by a third party, data collected from the users of our websites may be among such assets.

Other businesses, new entities. If we determine to establish any new subsidiary company (whether wholly controlled by us or otherwise) we may transfer or share your information and data to those new companies for the same purposes.

Do we disclose your personal information to anyone outside Australia? We may disclose personal information to our related bodies corporate and third party suppliers and service providers located overseas for some of the purposes listed above. We take reasonable steps to ensure that the overseas recipients of your personal information do not breach the privacy obligations relating to your personal information. We may disclose your personal information to entities located outside of Australia, including the following: our related bodies corporate, our data hosting and other IT service providers, located in foreign countries (some cloud service providers may store data in several countries) and other third parties who may be located outside of Australia. 

How we keep your information secure 

Network Security. We have implemented a variety of commercially standard encryption and security technologies and procedures to protect information, including your personal information, stored in our computer systems from unauthorized access. Please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure, thus we strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security under all conditions. We also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet. Accordingly, any personal information or other information which you transmit to us online is transmitted at your own risk. 

Management Procedures. We also maintain standard physical and electronic procedural safeguards that limit access to your personally identifiable information to our employees (or people working on our behalf and under confidentiality agreements) who, through the course of standard business activities, need to access your personally identifiable information.

International Visitors. 

Our website is intended for and directed to users in Australia. If you are accessing the website from the European Union, Asia, the US or any other region with local laws or regulations governing personal data collection, use and disclosure that differ from Australian laws, please be advised that continued use of our website is subject to this Privacy Policy and you are transferring your personal information to Australia and you consent to that transfer and use of your information on as set out in the Privacy Policy.

Updates to our Privacy Policy. 

Our services are evolving and developing. From time to time, we will review and make changes to our Privacy Policy. Any updated versions of this privacy policy will be posted on our website. This privacy policy was last updated on 28th October 2020..